Independent community project
Security & Support
Found a security issue, hit a bug, or need help? Here is how to reach Hbarter and how to report a vulnerability responsibly.
Report a security issue
If you believe you have found a vulnerability, please email the project directly so it can be reviewed privately. Please do not disclose a suspected vulnerability publicly before it has been addressed.
For bugs or support
For non-security bugs, questions, or general help, reach out through any of these channels:
Never share your wallet secrets
Hbarter will never ask for your wallet secrets, and no genuine support or security process needs them. Never send anyone — including anyone claiming to represent Hbarter — your:
- private keys
- recovery phrase (seed phrase)
- wallet password
- session tokens
- any other unnecessary sensitive information
Responsible disclosure
To help the project reproduce and address an issue quickly, please include where relevant:
- a clear description of the issue and its impact,
- steps to reproduce it,
- the affected URL, account ID, or token ID,
- screenshots or logs, only if they are safe to share,
- and how the project can contact you.
A note on response times
Hbarter is independently maintained. Response times may vary, but security reports are taken seriously and reviewed as promptly as reasonably possible. This page does not create a guaranteed response time.